Terms of service

Princess Avenue Terms of Service
Last Updated: May 4, 2026

These Terms of Service (“Terms”) govern your use of the Princess Avenue website (the “Site”) and any purchases made through our store hosted on Shopify. By accessing the Site or purchasing from us, you agree to be bound by these Terms.

Online Store Terms

By using this Site, you confirm that you are at least the age of majority in your state or have given consent for any minor dependents to use this Site.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted and processed securely through Shopify and its payment providers.

Products and Services

Princess Avenue primarily offers print-on-demand products that are made to order.

Products are created after purchase through third-party fulfillment partners
Colors and product appearance may vary slightly due to screen settings and production differences
We reserve the right to limit the sales of our products to any person, region, or jurisdiction

All product descriptions and pricing are subject to change at any time without notice.

Orders and Billing Information

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or inaccurate information.

In the event of order changes or cancellations, we may attempt to notify you using the contact information provided.

Print-on-Demand Fulfillment and Shipping

All physical products are fulfilled through print-on-demand partners.

Orders go into production after purchase
Processing times vary depending on the product
Shipping times vary based on destination and carrier

Princess Avenue is not responsible for delays caused by carriers, customs, or external factors once the order has shipped.

Returns, Refunds, and Exchanges

Due to the custom nature of print-on-demand products, all sales are generally final.

We only offer replacements or refunds if:

The item arrives damaged
The item is defective
You receive the wrong product

To request a resolution, you must contact us within 30 days of delivery with photo evidence.

We do not accept returns or refunds for:

Buyer’s remorse
Incorrect sizing choices
Minor color variations

Intellectual Property

All content on this Site, including designs, graphics, branding, and product concepts, is the property of Princess Avenue and may not be copied, reproduced, or used without permission.

Third-Party Services

Our store is powered by Shopify, and we may use third-party services such as payment processors, fulfillment partners, and analytics tools.

Your use of these services is subject to their respective terms and privacy policies.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors and Inaccuracies

Occasionally, there may be information on our Site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct any errors and to change or update information at any time without prior notice.

Prohibited Uses

You are prohibited from using the Site:

For unlawful purposes
To violate any laws or regulations
To infringe upon our intellectual property rights
To transmit viruses or malicious code
To interfere with the security features of the Site

Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

All products and services are provided “as is” and “as available” without any warranties, express or implied.

Limitation of Liability

To the fullest extent permitted by law, Princess Avenue shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of any products.